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I’ve been a Fanatics book club member for years, so when they sent me a letter about their new online shop I checked it out. They gave a R50 voucher for first purchase so I ordered the Avatar soundtrack cd. At checkout there was an error. Two days later the money went off my credit card, but there is no order on my profile. I sent them a message, I called their office, then I sent them a long e-mail, and to all of that I have had no response. In my opinion, they are either THIEVES, or their client service sucks!

Just looked at their site again, and they have “no products to display” and I am unable to log in. It’s a mess…